{"id":1486,"date":"2023-02-05T13:08:17","date_gmt":"2023-02-05T23:08:17","guid":{"rendered":"https:\/\/maikaihealth.org\/?page_id=1486"},"modified":"2025-11-05T01:15:23","modified_gmt":"2025-11-05T11:15:23","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/maikaihealth.org\/?page_id=1486","title":{"rendered":"Contact Us"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1486\" class=\"elementor elementor-1486\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-59bef4d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"59bef4d\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2763412\" data-id=\"2763412\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-be8622a elementor-widget elementor-widget-spacer\" data-id=\"be8622a\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45ef6c1 elementor-widget elementor-widget-heading\" data-id=\"45ef6c1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Contact Us<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c45674 elementor-widget elementor-widget-text-editor\" data-id=\"0c45674\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CALL <span style=\"text-decoration: underline;\">9-1-1<\/span> RIGHT AWAY.<\/strong><\/p><p>To schedule an appointment or ask healthcare-related questions, please call (808) 333-3420. For other needs, please review the list below to help direct you to the appropriate contact.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-j5a6bf4 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"j5a6bf4\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e2ff3f8\" data-id=\"e2ff3f8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c8804af elementor-widget elementor-widget-heading\" data-id=\"c8804af\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Location &amp; Hours\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55d464f elementor-widget elementor-widget-text-editor\" data-id=\"55d464f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our clinic is located on the corner of Wilson Street and Kilauea Avenue, across the street from Hale Kaulike, The Judiciary &#8211; State of Hawai&#8217;i (Hilo Circuit\/District Court.) \u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-1562971 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1562971\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5f94de3\" data-id=\"5f94de3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c2ea5d1 elementor-widget elementor-widget-heading\" data-id=\"c2ea5d1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Address<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c66c92b elementor-widget elementor-widget-text-editor\" data-id=\"c66c92b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>740 Kilauea Avenue<br \/>Hilo, HI 96720<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7b1544f\" data-id=\"7b1544f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f97acc8 elementor-widget elementor-widget-heading\" data-id=\"f97acc8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Hours<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-82b1820 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"82b1820\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Mon-Thur: 7AM to 6PM<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Closed (lunch):  1PM to 2PM <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e66ddf3\" data-id=\"e66ddf3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0e0528d elementor-widget elementor-widget-google_maps\" data-id=\"0e0528d\" data-element_type=\"widget\" data-widget_type=\"google_maps.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-custom-embed\">\n\t\t\t<iframe loading=\"lazy\"\n\t\t\t\t\tsrc=\"https:\/\/maps.google.com\/maps?q=740%20Kilauea%20Avenue%2C%20Hilo&#038;t=m&#038;z=16&#038;output=embed&#038;iwloc=near\"\n\t\t\t\t\ttitle=\"740 Kilauea Avenue, Hilo\"\n\t\t\t\t\taria-label=\"740 Kilauea Avenue, Hilo\"\n\t\t\t><\/iframe>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c6521b0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c6521b0\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-8c644f8\" data-id=\"8c644f8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dfd529b elementor-widget elementor-widget-heading\" data-id=\"dfd529b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Medical Records<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-4ab4e75\" data-id=\"4ab4e75\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f57f8a9 elementor-widget elementor-widget-text-editor\" data-id=\"f57f8a9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>You can view your medical records via the\u00a0<strong><a href=\"https:\/\/healow.com\/apps\/jsp\/webview\/signIn.jsp\">Patient Portal<\/a><\/strong>. Our practice code is <span style=\"text-decoration: underline;\">DEEFCD<\/span>.\u00a0<\/li><li><span style=\"font-size: 16px;\">New patients, to request a copy of your medical records be sent to us, fill-out the <strong><a href=\"https:\/\/maikaihealth.org\/wp-content\/uploads\/2025\/11\/MH-Patient-Authorization-Medical-Record-Release-Form-Incoming-_fillable_.pdf\" target=\"_blank\" rel=\"noopener\">Medical Release Form<\/a><\/strong> form and submit the completed form to your provider.<\/span><\/li><li><span style=\"font-size: 16px;\">Current patients, to release your medical record to another provider, complete the <strong><a href=\"https:\/\/maikaihealth.org\/wp-content\/uploads\/2023\/01\/MH-Patient-Authorization-Medical-Record-Release-Form-Outgoing-fillable.pdf\">Patient Authorization to Release Medical Information<\/a><\/strong> form and drop it off at the clinic or send via secured email to patientservices@maikaihealth.org.\u00a0<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-97a3fef elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"97a3fef\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-fc07ee3\" data-id=\"fc07ee3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f3a51ce elementor-widget elementor-widget-heading\" data-id=\"f3a51ce\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Billing Questions<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-c00dc19\" data-id=\"c00dc19\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-66b7f25 elementor-widget elementor-widget-text-editor\" data-id=\"66b7f25\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li>To pay your bill online, please use the <strong><a href=\"https:\/\/www.healowpay.com\/HealowPay\/jsp\/healow\/login.jsp\">Healow Pay Portal<\/a><\/strong>. You will need your personal <span style=\"text-decoration: underline;\">statement code<\/span> located in the &#8216;statement detail&#8217; section on your bill.<\/li>\n<li>If you have questions about your bill, please contact AkamaiMD, our contracted medical billing service, at (808) 238-0947, Monday &#8211; Friday, 9 AM to 4 PM.<\/li>\n<li>For payment plan options, please email us at finance@maikaihealth.org <span style=\"font-size: 16px;\">or ask our front desk staff for assistance.&nbsp;<\/span><\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9ee2710 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9ee2710\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-0082d1b\" data-id=\"0082d1b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ac6f474 elementor-widget elementor-widget-heading\" data-id=\"ac6f474\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Other Inquiries<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-131d268\" data-id=\"131d268\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a6825d6 elementor-widget elementor-widget-text-editor\" data-id=\"a6825d6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>For volunteer and internship opportunities, and employment verifications, please email hr@maikaihealth.org.<\/li><li>Outreach activities, media, and general inquiries, please email info@maikaihealth.org.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c33064 elementor-widget elementor-widget-spacer\" data-id=\"9c33064\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Contact Us IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CALL 9-1-1 RIGHT AWAY. To schedule an appointment or ask healthcare-related questions, please call (808) 333-3420. For other needs, please review the list below to help direct you to the appropriate contact.\u00a0 Location &amp; Hours Our clinic is located on the corner of Wilson Street and [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1486","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"maikaihealth","author_link":"https:\/\/maikaihealth.org\/?author=2"},"uagb_comment_info":0,"uagb_excerpt":"Contact Us IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CALL 9-1-1 RIGHT AWAY. To schedule an appointment or ask healthcare-related questions, please call (808) 333-3420. For other needs, please review the list below to help direct you to the appropriate contact.\u00a0 Location &amp; Hours Our clinic is located on the corner of Wilson Street and&hellip;","_links":{"self":[{"href":"https:\/\/maikaihealth.org\/index.php?rest_route=\/wp\/v2\/pages\/1486","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/maikaihealth.org\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/maikaihealth.org\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/maikaihealth.org\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/maikaihealth.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1486"}],"version-history":[{"count":113,"href":"https:\/\/maikaihealth.org\/index.php?rest_route=\/wp\/v2\/pages\/1486\/revisions"}],"predecessor-version":[{"id":2232,"href":"https:\/\/maikaihealth.org\/index.php?rest_route=\/wp\/v2\/pages\/1486\/revisions\/2232"}],"wp:attachment":[{"href":"https:\/\/maikaihealth.org\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1486"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}